After you have paid for any auction items that you won, you have two options to obtain your item. For anyone local to Naples, FL or anyone who wants to pick up the item won: You can pick up the item at the event location between 7:30pm-8pm (All Star Dance Studio - 3339 Tamiami Trail N, Naples, FL 34103) If you cannot pick up the item during this time period, we can coordinate a different time or the item will need to be shipped. If the item needs to be shipped do not opt out of the shipping costs. If you do, we will send a separate invoice to you to pay for the shipping. There are no refunds after you win an item. (Any Travel/Experience Packages will not need to be shipped).